Reply To: Mutual Exchanges

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Andy F

Hi Ryan

We ensure that a full inspection and test is carried out whenever we are notified that a mutual exchange is to take place. We try and manage this so that the test is carried out on the day the tenant is leaving the property to ensure that it is safe for the incoming tenant.

The tenant signs a recharge form prior to the exchange taking place so that any defects that have to be corrected as a result of the tenant’s actions can be rectified and charged accordingly.

All C1 and C2 defects are rectified at the time of the test unless on the rare occasion a full rewire is required. We make the incoming tenant aware of the rewire and carry out the works in due course.